CTFutures’ General Terms and Conditions

CTFutures is a sustainability consultancy providing advisory services in climate strategy, systems innovation, and stakeholder engagement. We may also offer paid programs, workshops, or other services through our website from time to time.

Specific details about service deliverables, timelines, and scope are outlined in separate service agreements or program registration materials.

Payment terms for services and programs vary by offering. Please refer to the terms and conditions and/or service agreement of the relevant program or service for program specific payment terms, including amounts, due dates, payment methods, and any available payment plans.

For consulting services delivered under proposal-based contracts, payment terms will be outlined in the executed service agreement.

For programs or services purchased through our Website (such as workshops, masterminds, or other paid offerings), payment terms will be displayed at the time of registration or purchase.

All payments are in Canadian Dollars (CAD) unless otherwise stated.

Each service or program offered by CTFutures has its own refund and cancellation policy based on its specific structure, delivery format, and business requirements.

For consulting services, refund and cancellation terms are outlined in the service agreement.

For programs purchased through our Website, the applicable refund and cancellation policy will be clearly stated on the program or service page at the time of purchase or registration.

By purchasing a service or registering for a program, you agree to the specific refund and cancellation terms provided for that offering.

All content on our  Website, including but not limited to text, graphics, logos, images, blog posts, frameworks, and downloadable materials, is the property of CTFutures or its content suppliers and is protected by Canadian and international copyright laws.

When using our Website, you may:

• View and access content for personal, non-commercial use; and

• Reference or cite our content with appropriate attribution.

When using our Website,  you agree not to:

• Reproduce, distribute, modify, or republish our content without our prior written permission;

• Use our content for commercial purposes without our prior written permission; or

• Claim our frameworks, methodologies, or written content as your own.

Materials provided to clients as part of paid services may be subject to separate usage terms as outlined in applicable service agreements.

When using our Website, you agree to:

• Provide accurate information in contact forms or registration processes;

• Use the website only for lawful purposes; and

• Respect the intellectual property rights of CTFutures and others.

When using our Website, you agree not to:

• Attempt to gain unauthorized access to our systems or networks;

• Use automated tools to scrape, copy, or collect content from our Website;

• Transmit any harmful code, viruses, or malicious software; or

• Misuse our contact forms for spam or unsolicited commercial messages.

Our Website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of use of any third-party sites. We encourage you to review the policies of any third-party sites you visit.

Our Website and services are provided "as is" and "as available" without warranties of any kind, either express or implied.

We do not warrant that:

• Our Website will be uninterrupted, secure, or error-free;

• The information on our Website is complete, accurate, or current; or

• Any particular results will be achieved through our consulting services.

Our consulting services provide advisory guidance and recommendations. Implementation and outcomes are the responsibility of the client, and we make no guarantees regarding specific business results.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CTFUTURES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, REGARDLESS OF THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) ON WHICH THE CLAIM IS BASED OR WHETHER THE DAMAGES WERE FORESEEABLE OR WHETHER OR NOT CTFUTURES WAS ADVISED OF THE POSSIBILITY OF THE DAMAGES, ARISING FROM:

• YOUR USE OF OR INABILITY TO USE OUR WEBSITE;

• ANY SERVICES PURCHASED THROUGH OUR WEBSITE;

• RELIANCE ON INFORMATION OR ADVICE PROVIDED THROUGH OUR SERVICES; OR

• ANY INTERRUPTION OR CESSATION OF OUR WEBSITE OR SERVICES.

IN NO EVENT WILL CTFUTURES BE LIABLE TO ANY THIRD PARTY FOR ANY DAMAGES, INCLUDING ANY LOST PROFITS, LOST SAVINGS OR OTHER INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES ARISING FROM THESE TERMS AND CONDITIONS OR THE USE OF OUR WEBSITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANY OF THE ABOVE, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS AND CONDITIONS OR THE USE OF OUR WEBSITE OR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID OVER THE LAST TWELVE (12) MONTHS FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.

You agree to indemnify and hold harmless CTFutures, its owners, principals, officers,  employees, and contractors against any suits, actions, claims, demands, damages, or expenses (including legal fees) arising from:

• Your violation of these Terms and Conditions;

• Your misuse of our Website or services; or

• Your violation of any third-party rights.

Your use of our Website is also governed by our Privacy Policy, which can be found here. By using our Website, you consent to the collection and use of information as described in our Privacy Policy.

These Terms and Conditions are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

Any disputes arising from these Terms and Conditions or your use of our Website or services shall be resolved through good-faith negotiation. If a resolution cannot be reached, disputes shall be subject to the exclusive jurisdiction of the courts of Ontario.

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated "Last Updated" date.

Your continued use of our Website or services after changes are posted constitutes your acceptance of the revised terms. We encourage you to review these Terms and Conditions periodically.

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

If you have any questions about these Terms and Conditions, please contact us at:

CTFutures
203-275 Slater Street
Ottawa, Ontario K1P 5H9
Email: info@ctfutures.ca