Privacy Policy

1.1 Information You Provide

We collect Personal Information that you voluntarily provide through our Website contact form, including:

• First and last name;

• Email address;

• Job title;

• Organization; and

• The content of your message.

We use this information only to respond to your inquiry and maintain a record of communications.

By submitting the contact form, you agree that we may use the information you provide to respond to your inquiry.

1.2 Information Collected Automatically

Like most websites, our Website automatically collects certain technical information when you visit or interact with it. This includes:

• IP address;

• Browser type and version;

• Device information;

• Pages visited and time spent on the site; and

• General location (country or region).

This data is collected for:

• Website functionality;

• analytics; and

• security and fraud prevention.

This information is collected through cookies and similar technologies, as described below.

Our Website uses cookies to operate properly and to understand how visitors interact with it.

2.1 Types of Cookies

• Essential cookies: Required for the Website to function.

• Analytics cookies: Help us understand Website traffic and performance.

• Other non-essential cookies: Only activated with your consent.

We use CookieYes to manage cookie consent. Non-essential cookies are blocked until you give permission. You may withdraw or adjust your cookie preferences at any time through the cookie banner or settings.

For additional information about Wix cookies, see Wix’s documentation: https://support.wix.com/en/article/cookies-and-your-wix-site

We do not sell or trade Personal Information. We may share Personal Information only with:

• Service providers, such as our Website hosting provider (Wix) or future CRM systems, who process information on our      behalf;

• Technical or security providers necessary for Website      functionality;

Any service providers we use are required to protect Personal Information and handle it only for authorized purposes. We do not share Personal Information with third parties for their own marketing or commercial purposes.

We use Personal Information for the following purposes:
   •    Responding to inquiries submitted through our contact form;
   •    Maintaining business records and client communications;
   •    Operating, maintaining, and improving our Website; and
   •    Ensuring the security and integrity of our Website.

We do not use Personal Information for advertising or promotional marketing beyond direct responses to inquiries.

Our service providers may store or process Personal Information in Canada or in other jurisdictions (such as the United States), depending on the tools we use. This may include future CRM or cloud services.

We will update this Privacy Policy as our data storage locations evolve.

We retain Personal Information only as long as reasonably necessary for business purposes. 

Contact form submissions/CRM records are kept for the duration of the business relationship, or as needed to maintain an accurate record of communications.

We delete Personal Information when it is no longer required for the purposes described in this Policy.

We rely on industry-standard security practices provided by our technology and hosting providers, including encryption, secure servers, and access controls.

Within our organization:

• Access to Personal Information is limited to personnel who require it for legitimate business reasons.

• We follow a minimal-collection philosophy to reduce risk and maintain trust.

No security system is perfect, but we take reasonable steps to protect Personal Information from loss, misuse, and unauthorized access.

Individuals have the right to:

• Access the Personal Information we hold about them;

• Request corrections to inaccurate information;

• Withdraw consent at any time; and

• Request deletion of their Personal Information.

To exercise these rights, please contact us at: info@ctfutures.ca

We may request additional information to verify your identity before fulfilling certain requests.

Although we primarily operate in Canada, this section applies to individuals located in the EEA.

9.1 Legal Bases for Processing

We process Personal Information based on:

• Legitimate interests (responding to inquiries,      maintaining business communications); and

• Consent (cookies, or where required for forms or      communications).

9.2 International Transfers

Your Personal Information may be transferred outside the EEA, where it may be subject to different data protection laws. We rely on contractual protections and service-provider safeguards to ensure a comparable level of protection to Personal Information that we may supply them.

9.3 Additional Rights

EEA individuals have additional rights under GDPR, including:

• Right to object to processing;

• Right to restrict processing; and

• Right to data portability;

You may contact us at info@ctfutures.ca to exercise these rights.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

If you have questions about this Privacy Policy or our privacy practices, please contact our Privacy Officer. The name and contact information of CTFutures' Privacy Officer is available upon request at info@ctfutures.ca.